IT Strategy
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IT is driving new enterprise sustainability efforts
Actions go above and beyond energy efficiency initiatives to support broader environmental, social, and governance frameworks.
Do business Macs still need to run Windows?
The ability to run Windows opened the door for Macs in the enterprise. But in the modern business world, Windows is optional — and sometimes the other options are better.
Prepare for generative AI with experimentation and clear guidelines
Figure out your most probable use cases and get the tech into users’ hands, with guardrails. Expect to adapt your business processes as the technology matures.
Schools look to ban ChatGPT, students use it anyway
ChatGPT and other generative AI technologies are already being used by students to write essays and answer questions posed by teachers and professors, and academia must learn to incorporate and not ban these new tools, experts say.
Nearly four in five employers struggle to fill job roles, a 17-year high
A plethora of job openings and dearth in available talent make an odd juxtaposition with numerous high-profile layoffs in the technology industry and elsewhere during the past six months.
Q&A: Cisco CIO Fletcher Previn on the challenges of a hybrid workplace
Securing Cisco's networks, creating and maintaining company culture, and dealing with a dearth of IT talent are among the difficult issues with which Cisco CIO Fletcher Previn says he's grappling.
Q&A: What happened when a customer support company upgraded some features to ChatGPT?
Fergal Reid, director of machine learning at Intercom, whose customer support software is used by 25,000 enterprises, just rolled out some new features for clients powered by ChatGPT. It turns out that there are still some things to...
How enterprises can use ChatGPT and GPT-3
Chatbot platforms like ChatGPT and GPT-3 can be valuable tools to automate functions, help with creative ideas, and even suggest new code and fixes for broken apps. But precautions are needed before companies move too fast.
The best remote tech jobs for 2023
The top five IT positions in demand now have some of the highest rates of allowing workers to work fully remote, according to a new report. Remote roles also affect pay.
Low-code development platforms to grow 25% in 2023
As organizations look to be more agile, automate business processes, and create new web and mobile apps to meet consumer demand, tools that automate development are becoming key — especially as a dearth of IT talent continues.
How Bolt uses Slack to kill internal email
The mobility services company has been using Slack since 2017 in order to streamline its internal communications and provide all employees with a single source of truth for workplace information.
Reframing our understanding of remote work
Remote work is not a place but a skill set. Successful companies and employees are learning those skills. Are you?
Innovation vs. execution: You have to have both
The coming new year always brings out hopes for big, innovative announcements in the tech world. But without the right kind of execution, innovation can't save the day.
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A third of UK workers to stay online over holidays, following global trend
A new report from Slack highlights how workers both in the UK and across the globe struggle to switch off from work, even during the Christmas holidays.
Maersk's TradeLens demise likely a death knell for blockchain consortiums
After four years, Maersk is shuttering its blockchain experiment aimed at creating an efficient and inexpensive method for tracking global shipments. While blockchain consortiums may struggle, enhanced blockchain-as-a-service...
How not to manage a business, starring Twitter's Elon Musk
Well, you can say one thing about Elon Musks' management style: it's different.
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How intelligent automation will change the way we work
Incorporating cognitive technologies with business process automation can bring significant gains in efficiency, revenue, and customer satisfaction — if it’s done right. Here’s how companies should approach automation and how workers...
